Frequently Asked Questions

The way to access our opportunities has not changed. DCC’s tenders and requests for proposal are published on MERX, and CanadaBuys if they are subject to one of Canada’s trade agreements and their estimated value is equal to or above the agreement’s dollar thresholds. What has changed is that bids and proposals are now received electronically through the MERX system.

You do not need an account to view the opportunities however; you will not be able to order the documents and submit a bid or proposal unless you have an account.

If you are interested only in the DCC opportunities, go to https://www.merx.com/dcc?language-EN and click on the Sign Up button in the top right-hand corner. On the registration page, you will be offered the choice to register for Organization (Defence Construction Canada), Local, Regional, or National. You may also follow the same approach at https://www.merx.com/ where you will be offered a Pay as you go option.

The registration fees are indicated in the registration page mentioned above.

Subscription fees are automatically renewed; you’ll be notified by e-mail about the renewal.

The fees are payable by credit card.

Yes. Please visit the MERX Knowledge base.

No, documents are only available via download or email. Printing is the suppliers' responsibility. For construction opportunities, your local construction association may be able to assist.

Yes. LCAs play a key role in helping us to reach trade contractors.

Yes. Please visit the MERX Knowledge base to learn how to set this up.

Yes, as long as Defence Construction Canada is within your search criteria. Please visit the MERX Knowledge base to learn how to set this up.

For security purposes, there is a timeout feature after 20 minutes of inactivity. We encourage you to save your work regularly and use the "Save & Quit" button if you are going to be away from your computer to ensure you do not lose any information that has already been entered.

Yes, you will still receive notification of all amendments issued after the publication date if you have ordered documents. You may do so by selecting the “Follow” button from the Notice description in MERX, or the follow button when ordering documents.

MERX Customer Service Representatives are available to assist you at 1-800-964-6379, Monday to Friday from 7 a.m. to 8 p.m. ET or by e-mail at merx@merx.com. 

Where bid security is required, suppliers have to submit either an electronic bid bond (e-bond) or cash security by electronic funds transfer (wire transfer).

E-bonds must be submitted through MERX. DCC can only accept e-bonds that are capable of verification and that are digitally signed and sealed by a third-party digital service provider.

Check with your insurance or bonding company as they may provide the service or will direct you to their preferred provider.

Electronic funds transfers (wire transfers) must be made through a financial institution that is a member of Payments Canada. DCC’s banking information is provided when the electronic funds transfer option is selected on MERX. Transfers must contain the unique reference number provided by MERX and be received by DCC before the tender closing date and time.

DCC will return cash security by way of direct deposit. Suppliers that have not previously had bid security returned by way of direct deposit will be contacted by DCC and provided with further instructions. This will normally entail the completion and submission of the Direct Deposit Enrolment for Contracts form (DCL291).

DCC evaluates the work of all contractors and consultants in accordance with DCC's Performance Evaluation Guidelines.

For procurements over $25 million, including taxes, contractors will be required to participate in Canada’s Net Zero Challenge or equivalent greenhouse gas emissions disclosure and target initiative which include: The United Nations Race to Zero; Science-Based Targets Initiative or Carbon Disclosure Project, for the duration of their contract.

Contractors will be required to demonstrate that they have successfully registered and initiated a carbon greenhouse gas emissions disclosure and reduction target plan per the requirements of the selected initiative.